Refund policy

At UNLI POPS FIREWORKS, customer satisfaction is important to us. Please read this Return & Refund Policy carefully before placing an order.

All Sales Are Final

Due to the nature of fireworks and related products, all sales are generally considered final once an order has been processed, released for delivery, or picked up.

For safety, product handling, and quality-control reasons, we may not accept returns for products that have been:

• Opened or used
• Damaged after delivery or pickup
• Improperly stored or handled
• Altered or tampered with

Damaged, Defective, or Incorrect Items

If you receive an incorrect item or discover an issue with your order upon receiving it, please contact UNLI POPS FIREWORKS as soon as possible.

To help us review your concern, please provide:

• Your order number
• Clear photos or videos of the item
• Photos or videos of the packaging
• A brief description of the issue

All claims are subject to review and verification.

Refunds and Replacements

If your claim is approved, UNLI POPS FIREWORKS may offer one of the following, depending on the situation:

• Replacement of the affected item
• Store credit
• Refund

Refunds and replacements are only provided after the concern has been reviewed and approved.

Order Cancellations

Orders may only be cancelled before they have been processed or prepared for delivery or pickup.

Once an order has been processed, prepared, or released, cancellation may no longer be possible.

Contact Us

If you have questions or concerns about your order, please contact UNLI POPS FIREWORKS through our official contact channels.

We will review your concern and provide the appropriate assistance based on the details of your order.

Thank you for choosing UNLI POPS FIREWORKS.